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Add-on
Lead follow-up and CRM setup for Meta ads
An add-on for businesses that want help turning leads into booked jobs. KC Media Productions can set up a GoHighLevel system that alerts your team, texts new leads, and tracks each one to a booked appointment.
What can a KC Media follow-up setup include?
The follow-up add-on is built per business, so the pieces vary by plan. A full setup connects Meta instant forms to a GoHighLevel CRM. Each new lead triggers an internal alert, an automatic text, and a row in a lead tracker. The form answers are mapped into CRM fields so whoever calls the lead can reference exactly what the customer asked for.
- Form to CRM mappingFacebook lead forms connect to GoHighLevel, and each form question (service, timing, vehicle or project type) lands in its own custom field.
- Instant team alertAn internal notification goes out the moment a lead submits, so someone can call while the customer is still on their phone.
- Automatic text replyThe lead receives a text confirming the request and the next step.
- Call scriptsShort scripts that open with the customer's own form answers, so the call feels personal instead of cold.
- Lead trackerEvery lead is logged with a status column (booked, no answer, lost) that powers the cost-per-booking report.
- Optional AI voice agentAn AI caller that reaches new leads automatically and hands warm conversations to the team.
Why do local businesses lose leads from Facebook ads?
Local businesses lose Facebook leads mostly after the form is submitted, not before. Leads go cold when nobody is alerted, when the first call happens hours later, or when the caller has no idea what the customer asked for. A follow-up system fixes all three by alerting the team, replying instantly, and putting the form answers in front of the caller.
Follow-up questions
Why do Meta leads need fast follow-up?
A person who fills out an instant form is interested in that moment and often contacts more than one business. With the follow-up add-on, KC Media can set up an automatic text and a team alert so the business reaches the lead first.
What CRM does KC Media use?
KC Media builds the follow-up add-on in GoHighLevel, with custom fields, workflows, and a lead tracker set up for each business.
Can follow-up be automated with AI?
Yes. KC Media has built AI voice agents in GoHighLevel that call new leads, alongside text follow-up and human call scripts. The right mix depends on how the business books jobs.
Ready to get more booked jobs?
Book a 20-minute call. We look at your business, your service area, and your goals, then tell you straight whether Meta ads and AI search are a fit.
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